Step 1:

  • Please use the “Submit Request” form to get quicker responses regarding the NordicTrack warranty claim.

  • You will have to provide the above-mentioned personal and product details, a question, and a description of your issue, and related documents or photographs for reference.

Step 2:

  • For registration, you will have to provide your personal details, like first and last name, email address, and phone number, along with the detailed address, including city, state, and zip code.

  • Followed by providing the necessary product details like model and serial number and name of the product. 

Step 3:

  • Any defective product should be troubleshot to resolve the issue if it is minor.

  • In extreme cases, you can contact them with the above-mentioned product details and necessary proof of purchase to initiate the NordicTrack warranty claim.

NordicTrack Warranty Period:

  • NordicTrack offers a 1-year to lifetime warranty

NordicTrack Contact Information:

Email Support

[email protected]

Phone Number

+1-800-862-3348

Mon-Fri: 6 AM - 6 PM (MST)

Contact Address

1500 S. 1000 W., Logan,
UT 84321, USA.

  • Chat or Submit a Claim

    Let Warranty Valet assist you in claiming NordicTrack warranty hassle-free.

What is covered under the NordicTrack Warranty?

The NordicTrack warranty is applicable to:

  • Material and workmanship defects
  • Repair or replacement

What is NOT covered under the NordicTrack Warranty?

NordicTrack warranty will not be applicable to:

  • Freight damage
  • product purchased or transported outside the USA
  • Failure to follow manual instructions
  • Modifications without iFIT’s written permission
  • Commercial or rental use

Products of NordicTrack:

Our claim assistance covers all NordicTrack products, including:

Product name
Treadmills
Bikes
Ellipticals
Rowers
Accessories

Contact Our Claim Experts

Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.

Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of NordicTrack logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of NordicTrack.