3 Simple Steps for NordicTrack Warranty Claim:

Step 1:

  • NordicTrack is not following the account creation procedure. This might lead to the loss of your product details eventually. You can consider Warranty Valet to resolve the issue as we provide quality services to store all your warranty details and make the claim in your representation whenever you wish to initiate a warranty claim.

  • Any product purchased from NordicTrack should be registered to activate the warranty and leverage the full benefits of it.

Step 2:

  • For registration, You will have to provide your personal details like first & last name, email address, phone number & type along with the detailed address including city, state and zip code. Followed by providing the necessary product details like model number, serial number and name of the product. Finally, choose your service plans to complete the registration.

  • Any defective product should be troubleshooted to resolve the issue if it is minor. In extreme cases, You can contact them with the above-mentioned product details and necessary proof of purchase to initiate the claim.

  • Their experts on the other end will seriously inspect your issue and let you know the possibilities and proceeding of the claim.

Step 3:

  • NordicTrack customer support is diverse enough to deal with a variety of issues and concerns of their customers and provide them with top-notch solutions for all of their issues.

  • Please use their “Submit Request” form to get quicker responses. You will have to provide the above-mentioned personal & product details, a question & description of your issue and related documents or photographs for their reference.

  • Additionally, They have dedicated pages for FAQs, product tracking, generic product details and much more to help you by all means.

  • Claim Your
    Warranty Now

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Email Support


For further info, Kindly Get in touch with them via this email.

Phone Number


Mon-Fri: 6 AM - 6 PM (MST)

Contact Address

ICON Health & Fitness, Inc.,
1500 S. 1000 W., Logan,
UT 84321-9813

What is covered under the NordicTrack Warranty?

All of the NordicTrack products are warranted by iFIT to the original customers only which makes it non-transferable. Under the warranty, Any form of defect in material and workmanship is covered within the specifically defined warranty period of the product under normal use and maintenance. iFIT at its sole discretion will repair or replace the product when it is preauthorized. The customer will be responsible for a minimal handling charge if replacement parts are shipped while the product is under warranty. Also, Customers will be responsible for a minimal trip charge if it is an in-home service.

  • 30-Day Return Policy.

  • 1-Year To Lifetime Warranty Depending On Specifications & Usage Of The Product.

What is NOT covered under the NordicTrack Warranty?

NordicTrack’s limited warranty will never be extended to freight damage to the product. Please note that the warranty automatically goes void if the product is purchased or transported outside of the USA; used as a store display model; not properly cared for or improperly or abnormally used; any instruction or warning in this manual is not followed; used as a store display model; modified to alter functionality or capability without the written permission of iFIT and used for commercial or rental purposes. iFIT will not authorize any other warranty that is specifically set forth above it. They are also not liable for special, indirect or consequential damages arising out of or in connection with the use or performance of the product and any forms of losses associated with it including any economic loss, loss of property, loss of revenues or profits, loss of enjoyment or use, or costs of removal or installation.

About NordicTrack

NordicTrack is a renowned brand for products associated with premium personal training at home as they have perfected the service in all these years in the field. Every product manufactured by them is designed with care to contribute to the personal wellness of their customers. Every treadmill, exercise bike, elliptical, or rower they create can greatly impact your fitness experience from the feel of the treadmill cushion to tracking apps that sync with your machine and extraordinary personal training programs created by the top trainers in the business. Their iFIT experience is something special that every fitness freak should opt for!

Products of NordicTrack

Treadmills Bikes Ellipticals Rowers Accessories

Melissa Clifford

Warranty Claim Specialist

Are you tired of the constant stress and financial burden that comes with unexpected repairs? Look no further! Warranty Valet is always here to assist you in this difficulty and protect your valuable purchases. With our Hassle-Free claim process, you can get your product fixed with just a single click.

Contact Our Claim Experts

Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.


Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of NordicTrack logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of NordicTrack.