3 Simple Steps for Mistral Appliances Warranty Claim
Step 1:
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To claim your warranty, contact Mistral’s sales and partner support teams. You can reach the sales team via chat and the distributor support team by calling.
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For any support inquiries, the customer care team can help guide you through the process.
Step 2:
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Return damaged products in unused, unopened, and resellable condition. Attach a receipt or bank statement for verification.
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For online purchases, send the return to the customer care team. If purchased via Paypal or Afterpay, the original payment method can be used for the return.
Step 3:
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Visit Mistral's "Tips and Tricks" FAQs section for a comprehensive range of solutions to help resolve any issues.
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Subscribe to their newsletter to stay updated on new products and promotions. Mistral may provide a warranty replacement or service within the 12-month warranty period.
Mistral Appliances Warranty Period:
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12-month warranty for most of the products
Mistral Appliances Contact Information:
Contact Address
Level 2, 142-144 Fullarton Road,
Rose Park, South Australia-5067,
Australia.
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Chat or Submit a Claim
Let Warranty Valet assist you in claiming Mistral Appliances warranty hassle-free.
What is covered under the Mistral Appliances Warranty?
Mistral Appliances warranty policy applies to:
- The product is guaranteed to be free from defects in workmanship and materials, including all parts unless specified otherwise.
- Defects that occur within the warranty period, under normal use and care, will be addressed through repair, replacement, or refund at the discretion of the manufacturer.
- The warranty is applicable only to the original purchaser and is not transferable.
- Coverage is limited to defects arising from standard use and care during the warranty period.
What is NOT covered under the Mistral Appliances Warranty?
Mistral Appliances warranty does not apply to:
- The warranty does not cover batteries or consumable items.
- It excludes normal wear and tear on the products or their parts.
- The warranty does not apply to defects caused by accidents, misuse, abuse, improper installation, lack of reasonable care, unauthorized modifications, or tampering.
- Coverage is void if the product has been repaired or altered by unauthorized individuals.
- The warranty is invalid if the product was not installed, operated, or maintained according to the manufacturer’s instructions.
- It excludes damage resulting from improper power input or cable connection, as well as products used for non-domestic purposes.
Products of Mistral Appliances:
Our claim assistance covers all Mistral Appliances products, including:
| Product name |
|---|
| Bladeless Fans |
| Air Fryers |
| Cordless Handstick Vacuum Cleaner |
| Robovac Black |
| Window Vacuum Cleaner |
| 10 Cup Rice Cooker |
| Intelli Kitchen Machine |
| 10″ Wifi Photo Frame with Frameo |
| 117L Bar Fridge |
| 7kg Front Load Washing Machine |
| 1200W Radiant Heater |
| 124L Wine Fridge |
| 132cm Timber Ceiling Fan |
| 2400W Ceramic Tower Heater |
| Portable Air Conditioner |
| Espresso Coffee Machine Black |
| Fryer Ovens |
| Wireless Earbuds |
| Sewing Machines |
Contact Our Claim Experts
Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.
Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of Mistral Appliances logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of Mistral Appliances.