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3 Simple Steps for MAMO Warranty Claim
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Let Warranty Valet assist you in claiming MAMO warranty hassle-free.
Step 1:
It is of utmost importance to highlight that MAMO has not established any particular methods or protocols for registering your product.
For any other inquiries, you should get in touch with the talented and experienced customer support team members after filling out the form.
Step 2:
The form requires you to complete fields such as your name, phone number, how you came to know about MAMO by selecting any one, email, inquiry, and any other products of interest.
Feel free to peruse their unique assortment or schedule a visit to their stone gallery located in Moorebank, NSW.
Step 3:
Since its establishment, MAMO has collaborated with renowned designers to present daring designs and innovative natural stone creations.
They provide a comprehensive end-to-end service for all their custom stone projects, covering sourcing, design, fabrication, and installation.
MAMO Warranty Period:
Limited lifetime warranty
MAMO Contact Information:
Contact Address
27 Helles Avenue,
Moorebank, NSW-2170,
Australia.
Chat or Submit a Claim
Let Warranty Valet assist you in claiming MAMO warranty hassle-free.
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What is covered under the MAMO Warranty?
MAMO assures that all products will be free from defects in materials or workmanship. Within the warranty period, any defective products will be repaired or replaced by the manufacturer.
What is NOT covered under the MAMO Warranty?
The warranty does not cover products damaged due to misuse, abuse, or acts of nature. It also excludes products not used in accordance with the instructions provided in the manuals.
MAMO Warranty FAQs
Is my MAMO basin covered by a warranty?
Warranty coverage depends on the specific MAMO basin and material. If your basin is made from MAMO Sintered Stone®, it may be covered under MAMO's limited warranty for manufacturing defects. Please check the warranty terms for your specific product.
Can I return a MAMO basin?
According to the MAMO manual, warehouse-stocked basins have a 7-day return policy. Custom-designed products may not be eligible for return. Customers should check the applicable purchase and return terms for their specific product.
What documents are required for a MAMO Basin warranty claim?
Customers may be asked to provide: Proof of purchase or invoice, Order number, Product or model information, Photos showing the issue, and a description of the problem. Additional information may be requested if needed to evaluate the warranty claim.
How long is the warranty period for a MAMO basin?
The applicable warranty period may depend on the specific MAMO product and its purchase terms. Customers should check the warranty information provided with their product or contact MAMO for confirmation. Proof of purchase may be required to verify warranty eligibility.
Is a MAMO Basin crack covered under warranty?
A crack may be covered if it is determined to be a manufacturing defect. However, cracks caused by impact, incorrect installation, mishandling, misuse, or other external factors may not be covered under the warranty.
Products of MAMO:
Our complete claim assistance covers all MAMO products, including:
| Product name |
|---|
| Calacatta Verde |
| Saba |
| Leptis |
| Caracalla |
| Legno |
Contact Our Claim Experts
Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.
Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of MAMO logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of MAMO.