Step 1:

  • To ensure your electronics are recognized by the manufacturer's service network, you should maintain a digital copy of your original sales invoice from an authorized retailer.

  • Your proof of purchase serves as the primary mechanical link to validate your status as the initial retail purchaser and confirms the specific date the unit was commissioned.

  • While a standalone registration portal is not always a requirement for every legacy model, documenting your unique serial number and model details is a necessity for the technical team to verify your eligibility for a hardware repair.

Step 2:

  • Before initiating a formal inquiry, check for available software updates and perform a power cycle to determine if the issue is a temporary glitch or a structural hardware defect.

  • Gather visual records of the anomaly, such as high-resolution photos of display irregularities or a video clip of audio distortion, while the unit is in its primary installation site.

  • Organizing these diagnostics into a single digital package accelerates the evaluation process and provides the support staff with a comprehensive view of the electrical and mechanical state.

Step 3:

  • Reach out to the customer service department through the official web-based contact forms or the dedicated support portal found on the Magnavox website.

  • Utilizing the digital inquiry portal ensures your request is triaged by technicians trained specifically in Magnavox’s proprietary chassis and Roku OS integration.

  • Once your submission is received, follow the specific instructions provided regarding the troubleshooting of the hardware or the coordination of an authorized service center visit.

Magnavox Warranty Period:

  • 1 year limited warranty (standard for most products)

  • 90 days (refurbished products)

Magnavox Contact Information:

Phone Number

+1 800-605-8610

Monday – Friday: 8:00 AM – 9:00 PM (EST)

Contact Address

Magnavox (Funai Corporation / Philips brand)
Knoxville, Tennessee, USA

Chat or Submit a Claim

Let Warranty Valet assist you in claiming Magnavox warranty hassle-free.

Useful Links:

What is covered under the Magnavox Warranty?

Eligible for Coverage: The Magnavox Quality Guarantee

  • Display Panel Integrity: Coverage for manufacturing defects in the LED/LCD screen, including major pixel failures and backlight anomalies.
  • Internal Hardware: Protection for main boards, power supplies, and tuners identified as defective within the eligibility window.
  • Audio Components: Coverage for internal speakers and audio processing hardware against factory-related mechanical failure.
  • Smart Integration: Guarantee for the functional integrity of built-in smart platforms, wireless modules, and streaming connectivity.
  • Optical Drives: Protection for laser pick-up units and tray mechanisms in Blu-ray and DVD players against manufacturing flaws.

What is NOT covered under the Magnavox Warranty?

Exclusions: Protection Limitations

  • Physical Damage: Protection does not cover cracked, scratched, or broken panels caused by external impact or accidental handling.
  • Environmental Factors: Coverage is void for failures caused by electrical surges, lightning strikes, or exposure to excessive moisture and heat.
  • Improper Maintenance: Any warranty is void if damage results from the use of harsh chemical cleaners or incorrect ventilation.
  • Commercial Usage: Standard residential guarantees are void if the electronics are installed in a business, office, or high-traffic public environment.
  • Unauthorized Repair: Protection is void if the unit has been opened or repaired by an unauthorized person prior to a factory inspection.
  • Image Retention: The guarantee may exclude screen "ghosting" or retention caused by displaying static images for excessive periods.

Products of Magnavox:

Our complete claim assistance covers all Magnavox products, including:

Product name
Televisions
Smart TVs
LED TVs
4K UHD TVs
HD TVs
Home Entertainment
DVD players
Blu-ray players
TV/DVD combo units
Audio
Bluetooth speakers
Portable speakers
Home audio systems
Accessories
Remote controls
Replacement parts
Other Electronics
Digital converters
Small electronic devices

Contact Our Claim Experts

Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.

Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of Magnavox logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of Magnavox.