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3 Simple Steps for Salora Warranty Claim
Step 1:
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To ensure your electronics are recognized by the manufacturer's regional service network, you should maintain a digital copy of your original sales invoice from an authorized retailer.
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Your proof of purchase serves as the primary mechanical link to validate your status as the initial retail purchaser and confirms the specific date the unit was commissioned.
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While a standalone registration portal is not always a requirement for every model, documenting your unique serial number and model details is a necessity for the technical team to verify your eligibility for a hardware repair.
Step 2:
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Before initiating a formal inquiry, check for available software updates and perform a power cycle to determine if the issue is a temporary glitch or a structural hardware defect.
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Gather visual records of the anomaly, such as high-resolution photos of display irregularities or a video clip of audio distortion, while the unit is in its primary installation site.
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Organizing these diagnostics into a single digital package accelerates the evaluation process and provides the support staff with a comprehensive view of the electrical and mechanical state.
Step 3:
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Reach out to the customer service department through the official web-based contact forms or the dedicated support portal found on the Salora website.
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Utilizing the digital inquiry portal ensures your request is triaged by technicians trained specifically in Salora’s proprietary chassis and smart platform integration.
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Once your submission is received, follow the specific instructions provided regarding the troubleshooting of the hardware or the coordination of an authorized service center visit.
Salora Warranty Period:
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Smart TVs: 1 Year standard warranty
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Washing Machines: 2 Years comprehensive + 5 Years on motor
Salora Contact Information:
Contact Address
D-13/4, Okhla Industrial Area, Phase-II, New Delhi – 110020, India
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Chat or Submit a Claim
Let Warranty Valet assist you in claiming Salora warranty hassle-free.
Useful Links:
What is covered under the Salora Warranty?
Eligible for Coverage: The Salora Quality Guarantee
- Display Panel Integrity: Coverage for manufacturing defects in the LED/LCD screen, including major pixel failures and backlight anomalies.
- Internal Hardware: Protection for main boards, power supplies, and tuners identified as defective within the eligibility window.
- Mobile Technology: Specialized guarantee for the functional integrity of 12V power systems and stabilization hardware in action cameras.
- Audio Components: Coverage for internal speakers and audio processing hardware against factory-related mechanical failure.
- Smart Integration: Guarantee for the functional integrity of built-in smart platforms, wireless modules, and streaming connectivity.
What is NOT covered under the Salora Warranty?
Exclusions: Protection Limitations
- Physical Damage: Protection does not cover cracked, scratched, or broken panels caused by external impact or accidental handling.
- Environmental Factors: Coverage is void for failures caused by electrical surges, lightning strikes, or exposure to excessive moisture and heat.
- Improper Maintenance: Any warranty is void if damage results from the use of harsh chemical cleaners or incorrect ventilation.
- Commercial Usage: Standard residential guarantees are void if the electronics are installed in a business, office, or high-traffic public environment.
- Unauthorized Repair: Protection is void if the unit has been opened or repaired by an unauthorized person prior to a factory inspection.
Products of Salora:
Our complete claim assistance covers all Salora products, including:
| Product name |
|---|
| Televisions |
| Smart TVs |
| LED TVs |
| Wearables |
| Smartwatches |
| Accessories |
| Mobile Chargers |
| Power Adapters |
| Home Appliances |
| Washing Machines |
| Audio Products |
| Speakers |
Contact Our Claim Experts
Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.
Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of Salora logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of Salora.