Step 1:

  • LuggeX is dedicated to ensuring customer satisfaction remains their top priority. If you encounter any issues with their luggage, please don't hesitate to reach out; their customer service team is available online for 12 hours each day, ready to assist you at any time.

  • Please note that warranty terms for items sold by third-party Marketplace sellers may vary from those presented in this section.

Step 2:

  • To ascertain the warranty terms for an item sold by a third-party Marketplace seller, utilize the 'Contact Seller' option available on the seller's information page within the third-party Marketplace platform.

  • Prior to making a purchase, kindly request and review the item's warranty terms directly from the seller.

Step 3:

  • Their team comprises approachable and well-informed customer service representatives who are ready to assist you in getting started.

  • When adhering to the return policy, ensure that the product is unused and remains in its original packaging.

LuggeX Luggage Warranty Period:

  • 3-year warranty on LuggeX rose gold suitcase and LuggeX black luggage

LuggeX Luggage Contact Information:

Phone Number

Click to Get Phone Number

Chat or Submit a Claim

If you are having trouble contacting LuggeX Luggage, submit a claim here.

What is covered under the LuggeX Luggage Warranty?

Many items include a manufacturer's warranty, typically starting from the purchase date. If you experience any warranty-covered issues within this timeframe, you'll be referred to the manufacturer for support.

What is NOT covered under the LuggeX Luggage Warranty?

The warranty does not cover damages resulting from regular use, inaccurately described or significantly misrepresented products, deliberate harm, loss, theft, or items with untraceable origins.

Products of LuggeX Luggage:

Our claim assistance covers all LuggeX Luggage products, including:

Product name
Luggage with Spinner Wheels
Carry On Luggage with Front Pocket
Carry On Luggage with USB port
Underseat Carry On Luggage with Wheels
Underseat Carry On Luggage with Removable Wheels

Contact Our Claim Experts

Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.

Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of LuggeX Luggage logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of LuggeX Luggage.