LuggeX is dedicated to ensuring customer satisfaction remains their top priority. If you encounter any issues with their luggage, please don't hesitate to reach out; their customer service team is available online for 12 hours each day, ready to assist you at any time.
Please note that warranty terms for items sold by third-party Marketplace sellers may vary from those presented in this section.
To ascertain the warranty terms for an item sold by a third-party Marketplace seller, utilize the 'Contact Seller' option available on the seller's information page within the third-party Marketplace platform.
Prior to making a purchase, kindly request and review the item's warranty terms directly from the seller.
Their team comprises approachable and well-informed customer service representatives who are ready to assist you in getting started.
When adhering to the return policy, ensure that the product is unused and remains in its original packaging.
3-year warranty on LuggeX rose gold suitcase and LuggeX black luggage
Many items include a manufacturer's warranty, typically starting from the purchase date. If you experience any warranty-covered issues within this timeframe, you'll be referred to the manufacturer for support.
The warranty does not cover damages resulting from regular use, inaccurately described or significantly misrepresented products, deliberate harm, loss, theft, or items with untraceable origins.
Our claim assistance covers all LuggeX Luggage products, including:
Product name |
---|
Luggage with Spinner Wheels |
Carry On Luggage with Front Pocket |
Carry On Luggage with USB port |
Underseat Carry On Luggage with Wheels |
Underseat Carry On Luggage with Removable Wheels |
Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.
Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of LuggeX Luggage logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of LuggeX Luggage.