If you experience any issues while using their product, please don't hesitate to reach out to them, and they will strive to assist you within 24 hours.
Their team of approachable and knowledgeable customer service representatives is ready to assist you in getting started.
In order to qualify for a return, your product must remain in its original condition and packaging, with all tags securely attached.
To guarantee that your exchange is processed, please ensure it is postmarked within the 30-day period.
Amazon serves as the platform where you can access information regarding return and warranty policies, as well as pricing details. Additionally, Amazon acts as the seller of these products.
The maintenance period extends for three years from the date of product receipt. This includes maintenance for wheels, pull rods, zipper heads, handles, and password locks (other parts are excluded from maintenance coverage).
3-year warranty
Let Warranty Valet assist you in claiming Hanke Luggage warranty hassle-free.
Most products come with a manufacturer's warranty, usually commencing from the date of purchase. Should you encounter any issues covered by this warranty during the specified period, you will be directed to the manufacturer for assistance.
The warranty excludes incidents related to normal wear and tear, any product that has been inaccurately described or significantly misrepresented, intentional damage, loss, theft, or items that cannot be traced.
Our claim assistance covers all Hanke Luggage products, including:
| Product name |
|---|
| Hanke Carry on Backpack Waterproof Laptop |
| Hanke Suitcase Expandable Foldable |
| Hanke Expandable Tote Bag Foldable Duffle Bag |
| Hanke Diaper Bags Multifunction Large |
Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.
Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of Hanke Luggage logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of Hanke Luggage.