3 Simple Steps for Lochinvar Warranty Claim

Step 1:

• To activate your coverage, visit the official Lochinvar Product Registration portal to link your serial number to your installation address.

• Your original sales receipt serves as the primary mechanical link to validate your ownership and confirms you are the initial retail purchaser.

• Documenting your purchase in the global database ensures the technical team can immediately verify eligibility for a factory-backed replacement.

Step 2:

• Before starting a formal inquiry, check the digital interface for specific fault codes and ensure the system pressure meets operational requirements.

• Collect visual records of the anomaly while the system is installed, specifically identifying leaks at the heat exchanger or failures in the control board.

• Compiling this data into a single package accelerates the evaluation process and provides the staff with a comprehensive view of the mechanical state.

Step 3:

• Reach out to the customer service department through the official web based inquiry forms or via the dedicated technical support email.

• Utilizing the digital contact portal ensures your request is triaged by technicians trained specifically in Lochinvar’s condensing and thermal technology.

• Once your submission is received, follow the specific instructions provided regarding the evaluation of the hardware or the dispatch of a service professional.

Lochinvar Warranty Period:

• Lochinvar products generally come with a 6–10 year warranty on tanks or heat exchangers for residential use, while parts are usually covered for 1–2 years. Commercial systems typically have shorter coverage (around 3 years for tanks and 1 year for parts). Some advanced boiler models offer up to 10–12 years on heat exchangers, depending on the model.