3 Simple Steps for Lexani Warranty Claim

Step 1:

• The foundation of your protection begins with a Structural Audit. Before seeking technical intervention, you must confirm that your hardware issue is a result of a manufacturing flaw in materials or workmanship. Lexani provides a lifetime structural protection against factory errors such as casting defects or internal metal fatigue for the original purchaser. This ensures the technical team can validate that the wheels have been used under normal road conditions and according to the brand's load ratings.

• During your audit, document the Batch Number and maintain a digital record of your Dated Proof of Purchase from an authorized dealer. Maintaining these records acts as a mechanical necessity to verify your status as the original owner. Note that issues resulting from "curb rash," impact damage from potholes, or the use of improper lug nuts are considered environmental hazards and fall outside the scope of factory workmanship protection.

Step 2:

• If your automotive hardware suffers a failure, such as a localized finish peeling or a structural vibration not caused by balance, you must coordinate with the Authorized Retailer where the product was purchased. Lexani utilizes a professional assessment process to distinguish between manufacturing flaws and damage caused by improper maintenance or road hazards.

• You should first present the wheel or tire to the dealer for a physical inspection. You must provide a detailed description of the fault and your original invoice. The technician will perform a formal assessment to determine if the failure is a warrantable manufacturing defect. For custom forged wheels, the dealer may coordinate with the California-based engineering team to evaluate if the unit requires a factory recalibration or a finish restoration.

Step 3:

• To finalize your claim or get specialized technical guidance on a hardware issue, you can utilize the official Support Channels provided by the brand. If you have questions regarding specialized finish care for chrome or brushed surfaces, or if you need to obtain a Return Goods Authorization (RGA) number for a factory inspection, getting in touch with the specialized consumer service team is the required final step.

• The support team is reachable via the digital "Contact" portal on the official website for troubleshooting assistance and claim authorization. Once the team validates the issue, they will provide the necessary instructions to return your product to its original performance standards, ensuring your vehicle remains a masterpiece of design and safety on the road.

Lexani Warranty Period:

• Lifetime Structural Warranty for wheels; 1-Year Limited Warranty for finishes (terms vary by finish type).