3 Simple Steps for Juiced Bikes Warranty Claim

Step 1:

• Locate your original proof of purchase or order number, as current warranty services are primarily available to the original retail purchaser.

• Register your new Juiced product via the official website to ensure your ownership is on file for future technical updates or safety notices.

• For legacy owners (pre-2025), verify your purchase date; bikes purchased through liquidation partners like Velowave may have specific, limited term coverage.

Step 2:

• Document the issue with high resolution photos or video, specifically focusing on the motor, controller, or battery display if an error code is present.

• Perform a "Safety Check" to ensure the issue isn't related to loose wiring or standard wear and tear items like brake pads or tires.

• Confirm that your battery is a genuine UL certified unit, as the new Juiced standards prioritize fire safety and may not support non certified legacy components.

Step 3:

• Submit a formal request through the Juiced Bikes Help Center or email the US based support team via email.

• Consult with a local professional bike shop if proprietary parts are no longer available for older models; Juiced now recommends local mechanical support for legacy hardware.

• Once a claim is approved for new products, follow the provided shipping instructions to receive authorized replacement components at your registered address.

Juiced Bikes Warranty Period:

• Typically about 1-year limited warranty (varies by model/components)