As Torin is responsible for warranty claims arising from the Big Red Jacks, consumers are guided to contact the customer service department using phone or email.
Please have documents such as a receipt copy, model and serial number, and any other relevant information ready when getting in touch with them.
The alterations in the designs or improvements to the product lines and manuals will be done or decided by the manufacturer without giving any announcement.
The limited warranty grants you specific legal rights, and you may also have additional rights that differ from state to state.
Certain states do not permit restrictions or exclusions on implied warranties or on incidental or consequential damages, so the aforementioned limitations might not be applicable to you.
The rights to repair or replace the products rest in the hands of the manufacturer. No third parties have that authorization.
1-year limited warranty
If you are having trouble contacting Big Red Tools, submit a claim here.
With proof of purchase, the manufacturer will, at its discretion, repair or replace any product or part that fails due to a material or workmanship defect within one year from the purchase date, at no cost to you.
The warranty excludes damage or defects resulting from improper use, careless handling, or abuse of the equipment. Additionally, it does not cover parts that are typically subject to wear and tear during the normal operation of the equipment.
Our claim assistance covers all Big Red Tools products, including:
Product name |
---|
Service Jacks |
Bottle Jacks |
Jack Stands |
Transmission Jacks |
Engine Stands |
Engine Cranes |
Shop Presses |
Shop Creepers |
Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.
Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of Big Red Tools logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of Big Red Tools.