Step 1:

  • Before you make your next cut, verify your warranty coverage. Corona requires your purchase details to confirm eligibility for the manufacturing defect warranty. This allows their team to link your specific tool, whether it is a bypass pruner or a digging shovel, to an authorized purchase date.

  • It is recommended to register your product on the official Corona website after purchase. Product registration helps record your tool details and purchase information, which can speed up warranty verification and future support requests.

  • You will need the specific model number, often stamped on the blade or printed on the handle, along with clear proof of purchase such as a receipt or digital order confirmation. While Corona tools are built for long-term use, the warranty applies only to the original purchaser, so having these documents ready is essential to confirm eligibility for factory-backed replacement.

Step 2:

  • If your forged blade has developed a stress fracture or a handle has snapped under normal use, it's time to assess the damage. The general warranty process is designed to handle legit manufacturing defects think metallurgical flaws, casting voids, or assembly errors present from the factory.

  • The process involves verifying that the issue is a factory error and not "normal wear and tear" or accidental damage. Keep in mind that blade dulling, rust due to poor storage, and damage from "over-leveraging" (using a tool for a task beyond its rated capacity) are typically excluded. You should gather clear photographs of the defect and the overall tool. This visual data is used to determine if the product qualifies for a free replacement part (like a spring or bolt) or a full unit swap.

Step 3:

  • Ready to get your replacement moving? Your final move is to start a conversation with the Corona Customer Experience team. Because they manage high-leverage manual equipment, they prefer a direct digital submission through their official warranty portal to facilitate your request efficiently.

  • Provide your model details, proof of purchase, and the photographs you gathered. Their team of tool experts will review the evidence to see if a simple repair kit or a full new tool is the right solution. If a physical return is required for metallurgical analysis, you will receive specific instructions on how to ship the item. They aim to resolve these claims quickly to ensure your outdoor workflow stays on schedule.

Corona Warranty Period:

  • Limited Lifetime Warranty: Applicable to most forged hand tools for the duration of the original owner's use.

  • 10-Year / 1-Year Limited: Specific windows for electronic components or certain consumer-grade lines.

Corona Contact Information:

Email Support

sales@coronatools.com

Phone Number

1-800-234-2547

Monday – Friday, 8:00 AM – 4:00 PM PST

Contact Address

22440 Temescal Canyon Rd, Suite 102, Corona, CA 92883, USA

  • Chat or Submit a Claim

    Let Warranty Valet assist you in claiming Corona warranty hassle-free.

Useful Links:

What is covered under the Corona Warranty?

Eligible for Coverage: The Standard Manufacturers’ Warranty

  • Forged Steel Integrity: Coverage for cracks or breaks in the metal head or blade due to manufacturing flaws.
  • Component Failure: Protection against defective springs, locking mechanisms, and pivot bolts.
  • Handle Construction: Coverage for structural failures in wood, fiberglass, or steel handles.
  • Workmanship Defects: Replacements for tools showing improper assembly or factory-alignment issues.
  • Authorized Restoration: Professional replacement parts provided to extend the life of the tool.

What is NOT covered under the Corona Warranty?

Exclusions: Standard Warranty Limitations

  • Normal Wear: Dulling of blades, worn-out grips, or standard scratches from soil and rock contact.
  • Improper Maintenance: Rust, corrosion, or gumming caused by failing to clean and oil the tool after use.
  • Abuse & Misuse: Using pruners to cut wire, or using a shovel as a pry-bar beyond its mechanical limits.
  • Alterations: Any warranty is void if the tool has been modified, ground down excessively, or repaired with non-genuine parts.
  • Cosmetic Aging: Fading of paint, logos, or wooden handle finishes over time.

Products of Corona:

Our complete claim assistance covers all Corona products, including:

Product name
Pruning & Cutting
Bypass Pruners
Anvil Loppers
Folding Saws
Hedge Shears
Machetes.
Long-Handle Tools
Shovels
Rakes
Hoes
Cultivators
Post-Hole Diggers.
Specialty Series
MAX Forged Professional
ComfortGEL
DualLINK
Big LOAD.
Accessories
Sharpening Tools
Replacement Springs
Scabbards
Leather Pouches.

Contact Our Claim Experts

Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.

Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of Corona logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of Corona.