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Before your device takes a hit, you need to verify your coverage. BodyGuardz requires you to have your product details and proof of purchase ready to ensure you are eligible for the manufacturing defect warranty. This is a mechanical necessity for their team to confirm the item was purchased from an authorized seller and not an unauthorized internet site.
You will need the specific Product Name, the name of the Authorized Seller, and a clear Proof of Purchase (like a receipt or digital order confirmation). These details are required to link your claim to the original end-user purchaser. Having this information on hand is the only way to validate that your protector, skin, or case is eligible for a factory-backed repair or replacement.
If your gear is not performing as it did on day one, begin by assessing the issue. The warranty process is intended to address legitimate manufacturing defects, such as failures in materials or workmanship that occur under normal use.
Before submitting a claim, it is recommended to register your product on the brand’s official website so your purchase details and product information are on record. This can help speed up the warranty verification process.
The claim process involves verifying that the issue is a factory defect and not the result of normal wear and tear, misuse, or negligence. Once you initiate the request and receive a Warranty Return Authorization (WRA) number, you must provide two clear photos of the defective product along with your proof of purchase. These images help determine whether the product qualifies for replacement with a new item of equal or greater value.
Ready to get your replacement moving? Your final move is to start a conversation with the BGZ brands support team. Because they manage everything from screen protectors to Smart Home electronics, they prefer a direct digital submission through their official contact portal to track your technical issue.
Provide your WRA number and the digital photos you gathered. Their team will review the claim to determine if a repair or a replacement is the right solution. If they elect to repair or require the defective item back, you will be responsible for the costs associated with mailing the items to their Utah headquarters. They aim to resolve these claims efficiently to ensure your tech stays shielded.
Screen Protectors & Skins: 1-Year Limited Warranty from the date of purchase.
Smart Home Products: 1-Year Limited Warranty on materials and workmanship.
Cases: "Lifetime" coverage, defined as 2 Years from the original purchase date.
Eligible for Coverage: The Standard Manufacturers’ Warranty
Exclusions: Standard Warranty Limitations
Our complete claim assistance covers all bodyguardz products, including:
| Product name |
|---|
| Screen Protectors |
| Pure Screen Protectors |
| Pure 3 Screen Protectors |
| Privacy Glass Screen Protectors |
| EyeGuard Blue Light Screen Protectors |
| ECO PRTX Synthetic Glass Protectors |
| Phone Cases |
| Ace Pro Case |
| Carve Series Case |
| Stack Flexible Gel Case |
| Shock Case |
| Camera & Lens Protection |
| Camera Lens Protectors |
| Device Lens Protectors |
| Specialty Protection |
| Red Light Converter Screen Protector |
| Red Light Converter + Privacy |
| Accessories |
| Installation Tools |
| Device Protection Accessories |
Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.
Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of bodyguardz logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of bodyguardz.