Step 1:

  • Before your device takes a hit, you need to verify your coverage. BodyGuardz requires you to have your product details and proof of purchase ready to ensure you are eligible for the manufacturing defect warranty. This is a mechanical necessity for their team to confirm the item was purchased from an authorized seller and not an unauthorized internet site.

  • You will need the specific Product Name, the name of the Authorized Seller, and a clear Proof of Purchase (like a receipt or digital order confirmation). These details are required to link your claim to the original end-user purchaser. Having this information on hand is the only way to validate that your protector, skin, or case is eligible for a factory-backed repair or replacement.

Step 2:

  • If your gear is not performing as it did on day one, begin by assessing the issue. The warranty process is intended to address legitimate manufacturing defects, such as failures in materials or workmanship that occur under normal use.

  • Before submitting a claim, it is recommended to register your product on the brand’s official website so your purchase details and product information are on record. This can help speed up the warranty verification process.

  • The claim process involves verifying that the issue is a factory defect and not the result of normal wear and tear, misuse, or negligence. Once you initiate the request and receive a Warranty Return Authorization (WRA) number, you must provide two clear photos of the defective product along with your proof of purchase. These images help determine whether the product qualifies for replacement with a new item of equal or greater value.

Step 3:

  • Ready to get your replacement moving? Your final move is to start a conversation with the BGZ brands support team. Because they manage everything from screen protectors to Smart Home electronics, they prefer a direct digital submission through their official contact portal to track your technical issue.

  • Provide your WRA number and the digital photos you gathered. Their team will review the claim to determine if a repair or a replacement is the right solution. If they elect to repair or require the defective item back, you will be responsible for the costs associated with mailing the items to their Utah headquarters. They aim to resolve these claims efficiently to ensure your tech stays shielded.

bodyguardz Warranty Period:

  • Screen Protectors & Skins: 1-Year Limited Warranty from the date of purchase.

  • Smart Home Products: 1-Year Limited Warranty on materials and workmanship.

  • Cases: "Lifetime" coverage, defined as 2 Years from the original purchase date.

bodyguardz Contact Information:

Email Support

support@bodyguardz.com

Phone Number

1-844-448-2739

Monday - Friday, 9 am - 5 pm MST

Chat or Submit a Claim

Let Warranty Valet assist you in claiming bodyguardz warranty hassle-free.

Useful Links:

What is covered under the bodyguardz Warranty?

Eligible for Coverage: The Standard Manufacturers’ Warranty

  • Manufacturing Defects: Coverage for flaws in materials and workmanship for screen protectors, skins, and Smart Home products.
  • Limited Lifetime for Cases: Protection against manufacturing defects for the defined lifetime of the product (two years from purchase).
  • Authorized Replacements: If a specific product is out of stock, BGZ brands may replace it with an item of equal or greater value.
  • Collaborator Projects: Defective limited-edition cases are eligible for replacement with a case of equal value.
  • Repair or Replace: BGZ brands, at its sole discretion, will provide a functional solution for verified covered defects.

What is NOT covered under the bodyguardz Warranty?

Exclusions: Standard Warranty Limitations

  • Unauthorized Sellers: Claims are rejected for products purchased from unauthorized internet sites or secondary markets.
  • Normal Wear & Tear: Standard degradation, scratches, or cosmetic aging from daily use is not covered.
  • Misuse & Negligence: Damage resulting from alterations, accidents, or using the product outside its intended purpose.
  • Original Purchaser Only: The warranty is strictly limited to the original end-user and is non-transferable.
  • Third-Party Damages: Under no circumstances is the brand liable for incidental or consequential damages to the device itself.

Products of bodyguardz:

Our complete claim assistance covers all bodyguardz products, including:

Product name
Screen Protectors
Pure Screen Protectors
Pure 3 Screen Protectors
Privacy Glass Screen Protectors
EyeGuard Blue Light Screen Protectors
ECO PRTX Synthetic Glass Protectors
Phone Cases
Ace Pro Case
Carve Series Case
Stack Flexible Gel Case
Shock Case
Camera & Lens Protection
Camera Lens Protectors
Device Lens Protectors
Specialty Protection
Red Light Converter Screen Protector
Red Light Converter + Privacy
Accessories
Installation Tools
Device Protection Accessories

Contact Our Claim Experts

Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.

Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of bodyguardz logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of bodyguardz.