Step 1:

  • Before you hit the waves, you need to lock in your coverage. Body Glove requires you to have your product registration and purchase details ready to ensure you are eligible for the full scope of their quality guarantee. This is a mechanical necessity for their team to link your specific item whether it's a wetsuit, a PFD, or swimwear to your original purchase date.

  • For Women's Swimwear, you can significantly boost your protection by scanning the QR code on your hang tag and submitting a product review; this move grants you additional coverage on top of the standard window. For all products, you must have your original receipt on hand. If you are dealing with a wetsuit repair, ensure the item is clean and dry before proceeding, as dirty neoprene will not be accepted for inspection. 

Step 2:

  • If your gear isn't performing like it did on day one, it's time to assess the damage. The general warranty process is designed to handle legit manufacturing defects—think delaminating fabric, failed stitching, or defective hardware.

  • The process involves verifying that the issue is a factory error and not "normal wear and tear." Keep in mind that fading from sunlight or chlorine, damage from sharp objects, and "seconds" are typically excluded. For wetsuits and PFDs, improper fit or damage caused by using a clothes dryer will also disqualify your claim. You should gather clear photo evidence of the defect and be prepared to describe the specific area needing attention. If your wetsuit is within its protection window, you will be responsible for the shipping costs to send it in for a professional evaluation.

Step 3:

  • Ready to get your replacement moving? Your final move is to start a conversation with the support team. Because Body Glove manages different categories from USCG-approved PFDs to high-end neoprene, they prefer a direct digital check-in to handle technical issues and repair authorizations.

  • Provide your registration details, proof of purchase, and the photos you gathered. For wetsuits, you may be directed to return the item to the original place of purchase or an authorized dealer to make arrangements with the repair department. Their representatives will inspect the gear to determine if a repair or a full replacement is the right solution. They aim to resolve these issues efficiently so you can spend less time on land and more time in the water.

Body Glove Warranty Period:

  • Wetsuits: 1-Year Limited Warranty on materials and workmanship.

  • Women's Swimwear: 1 Year standard; up to 3 Years total with a product review.

  • Accessories: 90-Day limited window from the date of purchase.

Body Glove Contact Information:

Phone Number

1-800-678-7873

Monday – Friday, 8:00 AM – 5:00 PM PST

Contact Address

Body Glove International, Redondo Beach, CA.

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What is covered under the Body Glove Warranty?

Eligible for Coverage: The Standard Manufacturers’ Warranty

  • Construction & Workmanship: Limited Lifetime protection is provided for the structural integrity of all USCG-Approved PFDs.
  • Material Defects: This includes verified failures in fabric, neoprene, or internal components present from the date of original purchase.
  • Extended Protection Programs: Specialized 3-year coverage is available for Women's Swimwear following the completion of a verified product review.
  • Authorized Service: Repairs and functional restorations are covered when performed by a Body Glove representative or an authorized service facility.
  • Manufacturing Flaws: Coverage applies to defective hardware, such as zippers or buckles, and stitching failures occurring under normal use.

What is NOT covered under the Body Glove Warranty?

Chemical & UV Exposure: Deterioration, fading, or fabric delamination caused by chlorine, salt water, or prolonged sunlight.

  • Improper Maintenance: Damage resulting from the use of a washing machine, clothes dryer, or harsh detergents.
  • Proof of Purchase: Any warranty claim submitted without a copy of the original sales receipt from an authorized dealer.
  • External Repairs: Any alterations or service performed by a third party or facility not authorized by Body Glove.
  • Physical Abuse: Punctures, cuts, abrasions from sharp objects, or damage occurring during transportation and incidental use.
  • Fit & Preference: Issues regarding incorrect sizing once the product has been used, or items classified as "factory seconds."

Products of Body Glove:

Our complete claim assistance covers all Body Glove products, including:

Product name
Wetsuits
Gold Cell Wetsuits
Red Cell Wetsuits
Phoenix Wetsuits
Variant Wetsuits
Springsuits
Fullsuits
Wetsuit Gloves
Wetsuit Booties
Swimwear
Swimsuits
Bikini Tops
Bikini Bottoms
One-Piece Swimsuits
Boardshorts
Swim Coverups
Water Sports Gear
Stand Up Paddleboards
Surfboards
Kayaks
Paddles
Personal Flotation Devices (PFD)
Towables
Clothing & Activewear
T-Shirts
Hoodies
Tank Tops
Shorts
Pants
Sports Bras
Fitness Tops
Footwear
Shoes
Sandals
Water Shoes

Contact Our Claim Experts

Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.

Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of Body Glove logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of Body Glove.