Your product has to be registered first. Your name, address, city, state, zip code, email, phone, purchase date, model, and serial number must be submitted for the registration process.
Instructions have been given to find the serial number, which can be found at the bottom right corner with a single click. The USA or Canadian residents who own the Bertazzoni appliance should enter the zip code to find the service center that is nearest to them for service.
Bertazzoni SpA commits to repairing or replacing any component or part that experiences failure or proves defective due to materials and/or workmanship within the specified warranty period.
The warranty excludes service calls to connect, convert, or repair electrical wiring and/or gas lines for proper product use, as well as service calls to provide instructions on the use of a Bertazzoni product.
Bertazzoni is dedicated to offering top-notch customer and product support, boasting a specialized team of service advisors and technicians in North America, along with components for every product they offer.
Your warranty rights will be unaffected even if you fail to complete and return the registration form.
During the warranty process, Bertazzoni may offer one of the following solutions: a warranty replacement or warranty service. Cosmetic items have a 30-day warranty, while other products have a 2-year warranty.
30-day cosmetic warranty
2-year warranty
Via Palazzina, 8 42016 Guastalla,
Reggio Emilia,
Italy.
The warranty coverage outlined by Bertazzoni SpA in this statement pertains solely to the original Bertazzoni appliance ("Product") acquired by the consumer ("Purchaser") from an authorized Bertazzoni dealer, distributor, or retailer. The purchase and installation must occur in the United States, the District of Columbia, or Canada, and the appliance must consistently remain within the country of the original purchase. Warranty coverage cannot be transferred.
The warranty exclusions encompass various conditions, including the use of the product in any commercial application, repair services conducted by entities other than a Bertazzoni authorized service agency, and damage or repairs aimed at correcting services provided by unauthorized agencies or the use of unauthorized parts. It also covers installations not in compliance with local electrical or plumbing codes, defects or damage due to improper storage, issues with products sold outside the original factory packaging or from displays, and service calls or repairs to correct installations or related accessories. Repair services due to product usage beyond normal and customary home use, replacement of wear and tear parts, and replacement of glasses and light bulbs claimed to have failed later than 30 days after installation and, in no case, later than 4 months after the date of purchase are also not covered. Additionally, defects and damages arising from accidents, alterations, misuse, abuse, improper installation, transportation of the product to the owner's home, and external forces beyond Bertazzoni SpA's control, such as fire, flood, earthquakes, and other acts of God, fall within the scope of exclusions.
Our claim assistance covers all Bertazzoni products, including:
| Product name |
|---|
| Rangetops |
| Cooktops |
| Dishwashers |
| Ranges |
| Convection Ovens |
| Specialty Ovens |
Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.
Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of Bertazzoni logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of Bertazzoni.