It is important to note that Anova Culinary has not followed the product registration process so far. However, getting in touch with the talented and experienced knowledgeable customer support team is more than enough for any queries.
For appliances in the United States and Canada, Anova provides the warranty. Anova does not authorize any individual to modify or supplement any obligations within the scope of this warranty.
To qualify for a complete refund, you must meet the following criteria: You should have purchased your cooker within the last 100 days directly from the Anova Culinary website, and you must possess the original order number or email associated with your purchase.
Cookers bought from resellers, retail partners, or alternative websites do not qualify for a return and full refund.
Warranty replacements are only available within 2 years from the original date of receiving the product. They are unable to offer a warranty replacement for any damages to the device that fall outside the coverage of the warranty.
Evidence of purchase is necessary to avail of warranty benefits. It is advisable to retain and safeguard all receipts if any service is carried out.
During the warranty process, Anova Culinary may provide you with one of the following solutions: either a warranty replacement or warranty service during the warranty period.
For further info, Kindly Get in touch with them via this email.
If you have trouble contacting Anova Culinary, submit a claim with Warranty Valet® or chat with our agent for hassle-free claim assistance!
Anova warrants that, for a specified period from the date of product receipt, the product will be free from defects in material and workmanship. The seller, at their discretion, will either repair or replace the product or any defective component during the warranty period. The replacement will involve a new or remanufactured product or component. If the original product is unavailable, a similar product of equal or greater value may be provided as a replacement. The warranty is applicable exclusively to the United States and Canada.
2-year warranty
The warranty does not extend to cover normal wear of parts, products with original serial numbers that have been removed, altered, or are not readily determinable, or products that have changed ownership from the original owner to another party. Items purchased "as-is" are not included in this warranty, and it does not cover food loss resulting from product failures. Additionally, products used in a commercial setting, service calls unrelated to malfunction or defects in materials or workmanship, or for appliances not used in ordinary household settings or not in accordance with provided instructions are excluded. Damages caused by services performed by individuals other than the seller or an authorized service center, use of non-genuine Anova parts or parts from unauthorized service entities, and external factors such as abuse, negligent use, misuse, operation contrary to instructions, insufficient power supply, accidents, fires, or acts of God, including fire, flood, hurricanes, and tornadoes, are also not covered by the warranty.
Anova Culinary takes pride in the creation of its device. Crucially, they have discovered that Anova is not merely a device company but a means to elevate everyday cooking into a significant, personal, and positive experience. It serves as a connection point—with your family, friends, and community. By simplifying the cooking process to a professional level, it allows you to concentrate on what truly holds importance.
Warranty Claim Specialist
Are you tired of the constant stress and financial burden that comes with unexpected repairs? Look no further! Warranty Valet is always here to assist you in this difficulty and protect your valuable purchases. With our Hassle-Free claim process, you can get your product fixed with just a single click.
Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.
Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of Anova Culinary logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of Anova Culinary.