Step 1:

  • Balichun provides comprehensive satisfaction-oriented service both before and after the sale. Don't hesitate to reach out to them for any assistance you may require.

  • Please note that warranty terms for items sold by third-party Marketplace sellers may vary from those presented in this section.

Step 2:

  • To verify the warranty terms for an item sold by a third-party Marketplace seller, kindly utilize the 'Contact Seller' option available on the seller's information page.

  • Please feel free to request the warranty terms of the item prior to completing your purchase.

Step 3:

  • Explore the plethora of options available through Walmart's assistance center when you order their products, with convenient choices such as pickup and delivery services at your disposal.

  • The warranty also excludes damages resulting from improper care, negligence, neglect, intentional misuse, or abuse of the product. 

Balichun Warranty Period:

  • 30 or 90-day returns

Balichun Contact Information:

Chat or Submit a Claim

If you are having trouble contacting Balichun, submit a claim here.

What is covered under the Balichun Warranty?

The warranty plan provides protection for your product against defects in materials and/or workmanship. Should any covered issues arise within the warranty period, you'll be directed to the manufacturer for service.

What is NOT covered under the Balichun Warranty?

The warranty does not apply to instances of normal wear and tear, products that have been misrepresented or fraudulently described, intentional damage, loss, theft, or irretrievable items. It also excludes damages caused by improper care, negligence, neglect, intentional misuse, or abuse of the product. Moreover, any repairs, replacements, or handling of the product that deviate from the manufacturer's recommended procedures or are not authorized are not covered. Failure to comply with the manufacturer's warranty terms also voids this warranty.

Products of Balichun:

Our claim assistance covers all Balichun products, including:

Product name
Balichun-4 Wheel Scooter
Balichun Wingback Recliner Chairs
Balichun Twin XL Mattress Topper
Balichun Massage Chairs

Contact Our Claim Experts

Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.

Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of Balichun logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of Balichun.