The customer service department is like the frontline warrior, dedicated to addressing the issues raised by customers.
The return policy is an exact copy of the rules outlined on Amazon's official website, the online shopping platform. All products manufactured by them are exclusively sold by Amazon.
Their voluntary 30-day return guarantee does not impact your legal right of withdrawal in any manner.
If you've already been refunded and need to return the item, you can initiate a return request.
If you choose to keep the item, please return the product enclosed in its original packaging and in its original condition.
You must possess the original proof of purchase and other necessary information during the whole warranty claim process.
1-year warranty
Let Warranty Valet assist you in claiming AF Lighting warranty hassle-free.
In most cases, when you buy something new, it'll be backed by a guarantee from the manufacturer, typically starting from the day you get it. If you run into problems that are covered by this warranty within that timeframe, the manufacturer will be the one to help you out.
The warranty doesn't cover everyday wear and tear, products that turned out to be wildly different from their descriptions, deliberate damage you caused, misplaced items, those that got stolen, or if there's no proof of purchase.
Our claim assistance covers all AF Lighting products, including:
| Product name |
|---|
| Chandeliers |
| Table Lamps |
| Floor Lamps |
| Pendants |
| Wall Sconces |
| Mini Chandeliers |
Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.
Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of AF Lighting logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of AF Lighting.