Step 1:

  • Ensure you have the original invoice or receipt as proof of purchase to make the 1byone Audio warranty claim. 


    Familiarize yourself with 1byone Audio's warranty policy applicable to your product, which can be found in the product's user manual or on their official website.


    Locate the 1byone Audio Warranty Register page and provide the required details to check your warranty status.


    You can find your product's model number on the label attached to the product, usually placed on its surface or underside, as well as on the original packaging.

Step 2:

  • Create an account to register your 1byone Audio product by signing up on their official website. 


  • Once you've completed the sign-up process, you'll be able to register your product by entering its model number along with the purchase date and place of usage. 


    Registering your product expedites the process of resolving 1byone Audio warranty claims. 


    During the warranty process, 1byone Audio may offer you one of the following solutions: a warranty replacement or warranty service. 


    The standard warranty period is 2 years, with the option to extend coverage up to 36 months through their free warranty registration program.

Step 3:

  • 1byone Audio typically requires customers to contact their customer service for assistance. You can contact them using the contact details given below. 


    Before contacting customer support, gather all the necessary information for your 1byone Audio warranty claim. This usually includes the registered product details, proof of purchase, a detailed description of the issue, and any supporting documentation, such as photos or videos of the defect. 


    The customer support representative will guide you through the 1byone Audio warranty claim process and provide further instructions. Follow the instructions provided by the customer support representative diligently. 


    If troubleshooting does not resolve the issue, 1byone Audio may arrange for replacement parts, product repair or, in some cases, a replacement unit.

1byone Warranty Period:

  • Unless otherwise stated in your product's manual, the following warranty policy applies to 1byone Audio turntables sold on 1byoneaudio.com purchased within the US. The warranty period starts on the date of purchase as stated on your proof of purchase.

  • H004 turntables come with a standard 3-year limited warranty

  • H005 turntables are covered by a 3-year limited warranty

  • H009 turntables are protected by a 3-year limited warranty

  • LP03 and LP03A turntables come with a 3-year limited warranty

1byone Contact Information:

Email Support

support@1byoneaudio.com

Contact Address

1230 E Belmont St. Ontario, CA 91761,United States.

Chat or Submit a Claim

Let Warranty Valet assist you in claiming 1byone warranty hassle-free.

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What is covered under the 1byone Warranty?

The 1byone Audio warranty is applicable to:

  • Defects in materials or workmanship during normal use
  • Parts and labor charges for repair or replacement of a defective product during the warranty period
  • The original consumer who purchased the product from 1byone's official website or authorized store
  • 1byone branded turntables and record players sold on 1byoneaudio.com purchased within the US
  • Replacement parts required during the covered warranty period

What is NOT covered under the 1byone Warranty?

The 1byone Audio warranty is not applicable to:

  • Use in commercial or industrial applications
  • Damage caused by improper power supply such as low voltage, defective household wiring or inadequate fuses
  • Damage caused by external influences or use with non-approved products and accessories
  • Damage caused by operating the product outside the permitted or intended uses, such as abnormal operating conditions including extreme temperatures
  • Damage due to acts of nature, such as lightning strikes, tornadoes, floods, fire, earthquake or other external causes

Products of 1byone:

Our complete claim assistance covers all 1byone products, including:

Product name
1byone H004 Hi-Fi Turntable
1byone H005 Bluetooth Turntable
1byone H009 All-in-One Turntable
1byone LP02 All-in-One Turntable
1byone LP02D Stainless Steel Turntable
1byone LP03 All-in-One Turntable
1byone LP03A Hi-Fi Turntable

Contact Our Claim Experts

Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.

Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of 1byone logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of 1byone.