PlayStore & App Store
Ensure you have the original invoice or receipt as proof of purchase to make the 1MORE warranty claim.
Familiarize yourself with 1MORE's warranty policy applicable to your product, which can be found in the product's user manual or on their official website.
Locate the 1MORE Warranty page and provide the required details to check your warranty status.
You can find your product's serial number on the label attached to the product, usually placed on its surface or underside, as well as on the original packaging.
Create an account to register your 1MORE product by signing up on their official website.
Once you've completed the sign-up process, you'll be able to register your product by entering its serial number along with the purchase date and place of usage.
Registering your product expedites the process of resolving 1MORE warranty claims. During the warranty process, 1MORE may offer you one of the following solutions: a warranty replacement or warranty service.
The standard warranty period varies by product, so it is recommended to check the warranty terms applicable to your specific 1MORE device.
1MORE typically requires customers to contact their customer service for assistance. You can contact them using the contact details given below.
Before contacting customer support, gather all the necessary information for your 1MORE warranty claim. This usually includes the registered product details, proof of purchase, a detailed description of the issue, and any supporting documentation, such as photos or videos of the defect.
The customer support representative will guide you through the 1MORE warranty claim process and provide further instructions. Follow the instructions provided by the customer support representative diligently.
If troubleshooting does not resolve the issue, 1MORE may arrange for replacement parts, product repair or, in some cases, a replacement unit
1MORE branded earbuds and headphones are covered by a 1-year limited warranty from the date of purchase. During this period, 1MORE will repair the product with new or refurbished parts or replace it with an equivalent new or refurbished product at no charge. If the original model is no longer available, 1MORE may replace it with a current model of equal or greater value.
US Office: 1MORE USA Inc., 5755 Oberlin Drive, Suite 301, San Diego, CA 92121
Defects in materials or workmanship during normal use
Damage resulting from improper installation, misuse, abuse, accident, neglect, mishandling, or wear from ordinary use or environmental deterioration
Our complete claim assistance covers all 1MORE products, including:
| Product name |
|---|
| Earbuds |
| 1MORE Aero True Wireless |
| 1MORE EVO True Wireless |
| 1MORE PistonBuds Pro |
| 1MORE ComfoBuds Mini |
| 1MORE ComfoBuds 2 |
| 1MORE ComfoBuds Pro |
| 1MORE ColorBuds 2 |
| 1MORE PistonBuds PRO Q30 |
| 1MORE Fit SE Open Earbuds S30 |
| 1MORE Fit Open Earbuds S50 |
| Headphones |
| 1MORE SonoFlow |
| 1MORE SonoFlow SE |
| 1MORE Penta Driver P50 |
| 1MORE Triple Driver In-Ear |
| 1MORE Quad Driver In-Ear |
| 1MORE Dual Driver ANC Pro |
Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.
Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of 1MORE logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of 1MORE.