PlayStore & App Store
Visit the Travelpro warranty page and use the “Submit a Repair” option to start an online warranty evaluation.
Provide product details and explain the issue clearly, especially if it involves broken wheels, damaged zippers, faulty handles, or extension handle failure.
Travelpro may offer replacement parts, repair service, or a replacement bag depending on the condition of the luggage.
If a repair center is needed, customers are usually responsible for shipping the luggage to the repair facility, while Travelpro covers return shipping for approved warranty repairs.
If there is no nearby repair center, Travelpro may provide shipping options to the nearest authorized repair location.
Warranty coverage applies to defects in materials and workmanship that affect the functional performance of the luggage.
Claims involving normal wear, scratches, dents, stains, airline damage, accidental damage, or fabric abrasions are generally not covered.
If the repair is not covered under warranty, the authorized repair center may provide a paid repair quote for customer approval.
Limited Lifetime Warranty
Typical Processing Time: Usually around 2–6 weeks depending on inspection, parts availability, and shipping.
Reason for Common Delays: Missing proof of purchase, incomplete claim details, or repair part backorders are common causes.
Helpful Tip to make the claim easier: Upload clear photos of the damage and keep your receipt and product details ready before submitting the claim.
Proof of purchase / sales receipt
Product model information
6500 Park of Commerce Blvd, Boca Raton, Florida 33487, USA.
Travelpro warranties generally cover defects in materials and workmanship that affect the functional performance of the luggage. Covered parts commonly include:
Travelpro specifically excludes coverage for:
Yes, Travelpro offers warranty coverage on carry-on bags, garment bags, rolling laptop bags, travel duffel bags, and hard shell suitcases against manufacturing defects.
The warranty generally covers defects in materials, workmanship, wheels, handles, zippers, and other functional components under normal travel use.
Normal wear, cosmetic damage, airline handling damage, misuse, accidents, and improper care are usually not covered.
You can submit a warranty request online by providing product details, proof of purchase, and photos of the garment bag, suitcase, or travel backpack.
Yes, proof of purchase is commonly required for warranty claims involving carry-on roller bags, garment roller bags, and travel luggage.
Yes, hanging garment bags, tri-fold garment bags, rolling garment bags, and carry-on garment duffel bags are generally covered against manufacturing defects.
Yes, rolling laptop bags, professional laptop bags, laptop travel bags, and Travelpro backpacks are typically covered under eligible warranty terms.
Yes, Travelpro may repair or replace eligible luggage, carry-on bags, garment spinners, and travel duffel bags depending on the issue.
Yes, wheel systems, telescoping handles, and related hardware issues may be covered if caused by manufacturing defects.
Yes, underseat bags, laptop carry-on bags, computer roller bags, and travel laptop totes are usually covered for eligible defects.
Our complete claim assistance covers all Travelpro products, including:
| Product name |
|---|
| Carry-On Luggage |
| Checked Luggage |
| Hardside Luggage |
| Softside Luggage |
| Spinner Suitcases |
| Rollaboard® Luggage |
| Luggage Sets |
| Garment Bags |
| Duffel Bags |
| Weekender Bags |
| Tote Bags |
| Travel Backpacks |
| Laptop Backpacks |
| Underseat Bags |
| Business Travel Bags |
| Packing Cubes & Organizers |
| Toiletry Bags |
| Passport Covers & Luggage Tags |
| Travel Accessories |
Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.
Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of Travelpro logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of Travelpro.