Step 1:

  • Visit the Travelpro warranty page and use the “Submit a Repair” option to start an online warranty evaluation.

  • Provide product details and explain the issue clearly, especially if it involves broken wheels, damaged zippers, faulty handles, or extension handle failure.

Step 2:

  • Travelpro may offer replacement parts, repair service, or a replacement bag depending on the condition of the luggage.

  • If a repair center is needed, customers are usually responsible for shipping the luggage to the repair facility, while Travelpro covers return shipping for approved warranty repairs.

  • If there is no nearby repair center, Travelpro may provide shipping options to the nearest authorized repair location.

Step 3:

  • Warranty coverage applies to defects in materials and workmanship that affect the functional performance of the luggage.

  • Claims involving normal wear, scratches, dents, stains, airline damage, accidental damage, or fabric abrasions are generally not covered.

  • If the repair is not covered under warranty, the authorized repair center may provide a paid repair quote for customer approval.

Travelpro Warranty Period:

  • Limited Lifetime Warranty

Real Experiences with Travelpro Warranty Claims:

Typical Processing Time: Usually around 2–6 weeks depending on inspection, parts availability, and shipping.

Reason for Common Delays: Missing proof of purchase, incomplete claim details, or repair part backorders are common causes.

Helpful Tip to make the claim easier: Upload clear photos of the damage and keep your receipt and product details ready before submitting the claim.

Required Documents for Your Travelpro Warranty Claims:

  • Proof of purchase / sales receipt

  • Product model information

Travelpro Contact Information:

Phone Number

8002570285

Monday to Friday, 8:30 AM – 4:30 PM EST

Contact Address

6500 Park of Commerce Blvd, Boca Raton, Florida 33487, USA.

Chat or Submit a Claim

Let Warranty Valet assist you in claiming Travelpro warranty hassle-free.

Useful Links:

What is covered under the Travelpro Warranty?

Travelpro warranties generally cover defects in materials and workmanship that affect the functional performance of the luggage. Covered parts commonly include:

  • Wheels
  • Zippers
  • Extension handles
  • Carrying handles
  • Manufacturing defects in fabrics or construction
  • Repair or replacement at Travelpro’s discretion

What is NOT covered under the Travelpro Warranty?

Travelpro specifically excludes coverage for:

  • Normal wear and tear
  • Abrasions, scratches, dents, stains, or soil
  • Cosmetic damage
  • Abuse or mishandling
  • Accidental damage
  • Improper product selection

Travelpro Warranty FAQs

Does Travelpro provide a warranty on carry-on bags and luggage?

Yes, Travelpro offers warranty coverage on carry-on bags, garment bags, rolling laptop bags, travel duffel bags, and hard shell suitcases against manufacturing defects.

What does the Travelpro warranty cover?

The warranty generally covers defects in materials, workmanship, wheels, handles, zippers, and other functional components under normal travel use.

What is not covered under the Travelpro warranty?

Normal wear, cosmetic damage, airline handling damage, misuse, accidents, and improper care are usually not covered.

How do I submit a Travelpro warranty claim?

You can submit a warranty request online by providing product details, proof of purchase, and photos of the garment bag, suitcase, or travel backpack.

Do I need proof of purchase for Travelpro support?

Yes, proof of purchase is commonly required for warranty claims involving carry-on roller bags, garment roller bags, and travel luggage.

Are Travelpro garment bags covered under warranty?

Yes, hanging garment bags, tri-fold garment bags, rolling garment bags, and carry-on garment duffel bags are generally covered against manufacturing defects.

Does Travelpro warranty cover rolling laptop bags and backpacks?

Yes, rolling laptop bags, professional laptop bags, laptop travel bags, and Travelpro backpacks are typically covered under eligible warranty terms.

Can Travelpro repair or replace damaged luggage?

Yes, Travelpro may repair or replace eligible luggage, carry-on bags, garment spinners, and travel duffel bags depending on the issue.

Does Travelpro cover wheel and handle problems under warranty?

Yes, wheel systems, telescoping handles, and related hardware issues may be covered if caused by manufacturing defects.

Are underseat bags and travel laptop totes covered by warranty?

Yes, underseat bags, laptop carry-on bags, computer roller bags, and travel laptop totes are usually covered for eligible defects.

Products of Travelpro:

Our complete claim assistance covers all Travelpro products, including:

Product name
Carry-On Luggage
Checked Luggage
Hardside Luggage
Softside Luggage
Spinner Suitcases
Rollaboard® Luggage
Luggage Sets
Garment Bags
Duffel Bags
Weekender Bags
Tote Bags
Travel Backpacks
Laptop Backpacks
Underseat Bags
Business Travel Bags
Packing Cubes & Organizers
Toiletry Bags
Passport Covers & Luggage Tags
Travel Accessories

Contact Our Claim Experts

Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.

Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of Travelpro logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of Travelpro.