3 Simple Steps for spigen Warranty Claim

Step 1:

• Before beginning, confirm that your gear issue is a result of a manufacturing flaw rather than normal wear and tear. The protection plan is specifically designed for factory-related failures and excludes accidental damage (like drops), misuse, or cosmetic aging like yellowing or scratches.

• Ensure your product was purchased directly from an authorized source (like the official Spigen website or the Spigen store on Amazon), as the company cannot verify the quality of items sold by unauthorized third-party resellers.

• Note that the warranty is only valid for the original end-user purchaser; you will need to verify your purchase details to proceed with any replacement request.

Step 2:

• To initiate the process, navigate to the specialized contact us portal on the official website to open a digital intake ticket.

• You must provide a valid order number from Spigen's website or Amazon and clearly identify the product model and color of the item that is experiencing issues.

• Clear photographs of the defect must be uploaded with your request; this visual evidence allows the quality assurance team to perform a preliminary evaluation without needing you to mail the product back immediately.

Step 3:

• If the digital claim is approved, the company will at its discretion replace the defective item with a direct replacement or a product of equal value if your specific model is no longer in stock.

• While submitting your claim, you are highly encouraged to complete your Product Registration via the official website; this ensures your ownership is recorded and simplifies the process for any future support needs or safety updates.

• Once the team processes your materials, they will provide instructions on the next steps; please note that while the replacement product is free, the consumer may be responsible for a small shipping and handling fee.

spigen Warranty Period:

• Standard Cases: 2 Years

• Screen Protectors: Limited Lifetime

• Electronic Accessories: 1 Year

• Apparel & Lifestyle: 1 Year.