The warranty claim process involves providing your name, email, order ID, and message in the form designed for this purpose.
The warranty coverage is for two years, beginning from the date of purchase. Their ultimate objective is customer satisfaction.
Osoeri believes that a thirty-day return period should be sufficient for you to make a return. Make sure you return the products in the same condition they were delivered.
The same condition means the products have to be unworn or unused, with tags, and in their original packaging. You are recommended to show them the receipt or proof of purchase.
You are supposed to get permission for the returns. Once the permission is granted, the warranty provider sends you instructions that come with the return shipping label.
The standard refund processing time is ten business days, and it is an automatic process. The customer support team is available to provide immediate solutions whenever you need assistance.
2-year warranty
Let Warranty Valet assist you in claiming Osoeri Electric Bike warranty hassle-free.
The warranty applies exclusively to purchases made on Amazon and through the official online store.
The warranty excludes coverage for normal wear and tear, products that are misdescribed or misrepresented, intentional damage, loss, theft, and items considered irretrievable.
Our claim assistance covers all Osoeri Electric Bike products, including:
| Product name |
|---|
| E-bikes |
| Bird Feeder |
| Beach Tents |
| Swing Sets |
| EV Chargers |
Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.
Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of Osoeri Electric Bike logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of Osoeri Electric Bike.