The warranty claim process involves providing your name, email, order ID, and message in the form designed for this purpose.
The warranty coverage is for two years, beginning from the date of purchase. Their ultimate objective is customer satisfaction.
Osoeri believes that a thirty-day return period should be sufficient for you to make a return. Make sure you return the products in the same condition they were delivered.
The same condition means the products have to be unworn or unused, with tags, and in their original packaging. You are recommended to show them the receipt or proof of purchase.
You are supposed to get permission for the returns. Once the permission is granted, the warranty provider sends you instructions that come with the return shipping label.
The standard refund processing time is ten business days, and it is an automatic process. The customer support team is available to provide immediate solutions whenever you need assistance.
During the warranty process, Osoeri Electric Bike may provide you with one of the following solutions: either a warranty replacement or warranty service during the warranty period.
If you have trouble contacting Osoeri Electric Bike, submit a claim with Warranty Valet® or chat with our agent for hassle-free claim assistance!
The warranty applies exclusively to purchases made on Amazon and through the official online store.
2-year warranty
The warranty excludes coverage for normal wear and tear, products that are misdescribed or misrepresented, intentional damage, loss, theft, and items considered irretrievable.
Osoeri Electric Bike is more than just a collection of individuals; they are a united force driven by a common passion for innovation, sustainability, and the excitement of the ride. With an unwavering commitment to excellence, their diverse and dedicated team brings together extensive expertise from various fields to shape the future of electric mobility. Visionary designers meticulously craft every curve and contour, while engineering experts infuse cutting-edge technology with life. Each team member plays a crucial role in creating the exceptional Osoeri E-bikes experience.
Warranty Claim Specialist
Are you tired of the constant stress and financial burden that comes with unexpected repairs? Look no further! Warranty Valet is always here to assist you in this difficulty and protect your valuable purchases. With our Hassle-Free claim process, you can get your product fixed with just a single click.
Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.
Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of Osoeri Electric Bike logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of Osoeri Electric Bike.