3 Simple Steps for FHI HEAT Warranty Claim

Step 1:

• Confirm your FHI Heat product was purchased from an authorized salon, approved reseller, or directly from FHI Heat Official Website.

• Keep your proof of purchase/receipt ready, as warranty claims without valid purchase proof are not accepted.

Step 2:

• Complete the online FHI Heat RMA Request Form with your product and purchase details.

• Upload your receipt and explain the issue clearly (heating issue, defective tool, damaged item, etc.).

• Wait for FHI Heat to review your request and send you a Return Merchandise Authorization (RMA) number with return instructions.

Step 3:

• Pay the required $35 (SHR Fee) shipping, handling, and replacement fee via the payment link provided by FHI Heat.

• Ship the defective product using the instructions provided and include your approved RMA number.

• Once received and validated, FHI Heat will process your replacement with a product of equal or greater value

FHI HEAT Warranty Period:

• 1-year limited warranty

Real Experiences with FHI HEAT Warranty Claims:

Typical Processing Time: FHI Heat warranty claims are typically processed within 7–14 business days after submitting the RMA request and the product passes inspection.

Reason for Common Delays: Delays usually happen because of missing receipts, invalid retailer purchases, incomplete RMA forms, unpaid replacement processing fees, or products sent without an approved RMA number.

Helpful Tip to make the claim easier: Submit the online RMA form completely, upload a valid receipt from an authorized seller, and wait for your Return Authorization Number before shipping the product.

Required Documents for Your FHI HEAT Warranty Claims:

• Original purchase receipt / proof of purchase

• Order number or invoice copy

• Product model number