PlayStore & App Store
3 Simple Steps for Euromaid Warranty Claim
Chat or Submit a Claim
Let Warranty Valet assist you in claiming Euromaid warranty hassle-free.
Step 1:
Check your Euromaid appliance warranty using the model number, serial number, and proof of purchase. Eligible appliances in Australia and New Zealand generally receive a standard 2-year warranty, while selected built-in ovens and cooktops may qualify for 5-year coverage when registered within 90 days of purchase. Coverage depends on the product and warranty terms.
Step 2:
Check your Euromaid appliance for heating, drainage, cooling, or electrical problems. Review the user manual, note any error codes, and document the fault with photos if needed. Avoid unauthorised repairs, as they may affect warranty eligibility. If you suspect a gas leak, stop using the appliance and seek emergency assistance.
Step 3:
Submit your Euromaid warranty claim through customer support within 14 days of discovering the fault. Provide your appliance serial number, proof of purchase, and fault details. An authorised technician may inspect the appliance and assess warranty eligibility. Qualifying faults may be repaired or replaced under the applicable warranty terms.
Euromaid Warranty Period:
Euromaid appliances in Australia and New Zealand generally come with a standard 2-year warranty for domestic use. Selected built-in ovens and cooktops may qualify for 5-year coverage when registered within 90 days of purchase. Commercial use is limited to 90 days under the express warranty. Coverage begins on the purchase date and may vary under retailer or builder agreements.
Required Documents for Your Euromaid Warranty Claims:
Proof of Purchase
Serial Number
Model Number
Purchase Date
Retailer Information
Warranty Registration
Fault Description
Supporting Photographs
Installation Information
Service Access
Additional documentation or details may be requested by Euromaid during the warranty claim process, depending on the product issue and warranty assessment requirements.
Euromaid Contact Information:
Contact Address
Glen Dimplex Australia Pty Ltd, 8 Lakeview Drive, Scoresby VIC 3179, Australia.
Chat or Submit a Claim
Let Warranty Valet assist you in claiming Euromaid warranty hassle-free.
What is covered under the Euromaid Warranty?
The Euromaid warranty covers eligible electrical and mechanical breakdowns affecting ovens, cooktops, dishwashers, washing machines, dryers, and refrigeration appliances. Qualifying products receive a standard 2-year warranty, while selected registered built-in ovens and cooktops may qualify for 5-year coverage. Approved repairs or replacements are subject to the manufacturer's warranty terms.
What is NOT covered under the Euromaid Warranty?
The Euromaid warranty generally excludes accidental damage, misuse, improper installation, poor maintenance, unauthorised repairs, and damage from power surges, liquid spills, pests, or corrosive conditions. Consumables, incompatible accessories, and faults outside the warranty period are also excluded. Valid proof of purchase is required. Exclusions are subject to warranty terms and do not affect statutory consumer rights.
Euromaid Warranty FAQs
How long is the Euromaid appliance warranty?
Euromaid provides a standard two-year express warranty for eligible new appliances purchased in Australia or New Zealand for domestic use. Certain built-in ovens and cooktops may qualify for five years of total coverage after meeting registration requirements.
Does Euromaid offer a five-year warranty?
Yes. Selected Euromaid built-in ovens and cooktops offer five years of total warranty coverage when registered within 90 days of purchase under the applicable product terms. Not every Euromaid appliance qualifies for this extended warranty.
How do I submit a Euromaid warranty claim?
Check your appliance's warranty terms, keep your proof of purchase and serial number ready, and contact Euromaid customer support. Under the express warranty, report the breakdown as soon as possible and within 14 days of becoming aware of it.
Do I need to register my Euromaid appliance for warranty coverage?
Product registration helps Euromaid manage appliance records, but the standard express warranty is distinct from optional extended coverage. Registration within 90 days is required for the additional three years offered on qualifying built-in ovens and cooktops.
Will Euromaid repair or replace a faulty appliance?
If a claim meets the express warranty conditions, Euromaid may repair the appliance or replace it with an identical or closely comparable model. The manufacturer determines the remedy under that warranty, while separate consumer law rights may also apply.
Products of Euromaid:
Our complete claim assistance covers all Euromaid products, including:
| Product name |
|---|
| Cooking Appliances |
| - Built-In Ovens |
| - Freestanding Cookers |
| - Gas Cooktops |
| - Electric Cooktops |
| - Induction Cooktops |
| - Rangehoods |
| - Microwaves |
| Dishwashing Appliances |
| - Freestanding Dishwashers |
| - Integrated Dishwashers |
| Refrigeration Appliances |
| - Refrigerators |
| - Fridge Freezers |
| - Freezers |
| Laundry Appliances |
| - Front-Load Washing Machines |
| - Top-Load Washing Machines |
| - Clothes Dryers |
| Accessories & Replacement Parts |
| - Oven Trays |
| - Shelves |
| - Filters |
| - Replacement Components |
Contact Our Claim Experts
Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.
Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of Euromaid logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of Euromaid.