Step 1:

  • Before you head out into the field, you need to verify your coverage. Bushnell requires you to have your product details and purchase history ready to ensure you are eligible for the manufacturing defect warranty. This is a mechanical necessity for their team to link your specific optic to its production era and original purchase date.

  • You will need the specific Model Name and the Serial Number (typically found on the bottom of the chassis or near the objective lens). You must also have a clear Proof of Purchase from an authorized dealer. Registering your gear on the official Bushnell site is the most effective way to validate that your binoculars or scope are eligible for factory-backed technical restoration.

Step 2:

  • If your adjustment turrets are sticking or your internal lenses have developed moisture, it's time to assess the damage. The general warranty process is designed to handle legit manufacturing defects think internal fogging, reticle shifts, or battery housing failures occurring under normal use.

  • The process involves verifying that the issue is a factory error and not "normal wear and tear," accidental drops, or unauthorized disassembly. Keep in mind that cosmetic damage and lost lens caps are typically excluded. You should gather clear evidence of the malfunction, such as a photo of the blurry sight picture or a description of the mechanical hang-up. This data is used to determine if the product qualifies for a high-precision repair or a full unit replacement.

Step 3:

  • Ready to get your gear moving? Your final move is to start a conversation with the Bushnell technical service team. Because they manage high-precision optical instruments, they prefer a direct digital submission through their official "Product Service" portal to track your technical issue before you ship anything.

  • Provide your model details, proof of purchase, and the evidence you gathered. Their team will review the claim to determine if a recalibration, a local repair, or a full unit swap is the right solution. If a physical return is required, you will be issued a specific Repair Tracker number and shipping instructions for their service center. They aim to resolve these claims efficiently to ensure your view of the outdoors remains crystal clear.

bushnell Warranty Period:

  • Ironclad Lifetime Warranty: Covers binoculars, scopes, and spotters for the lifetime of the product.

  • Trail Cameras: Typically 1 to 2 Years depending on the specific series (e.g., Trophy or Core).

  • Laser Rangefinders: Usually 1 to 2 Years for electronic and laser components.

  • Night Vision: Often 1 Year limited coverage for digital and tube-based sensors.

bushnell Contact Information:

Email Support

support@bushnell.com

Phone Number

1-800-423-3537

Monday – Friday, 8:00 AM – 4:30 PM CST

Contact Address

177 Garden Drive, Bozeman, MT, 59718

  • Chat or Submit a Claim

    Let Warranty Valet assist you in claiming bushnell warranty hassle-free.

Useful Links:

What is covered under the bushnell Warranty?

Eligible for Coverage: The Standard Manufacturers’ Warranty

  • Optical Integrity: Coverage for internal fogging, lens delamination, and coating defects.
  • Mechanical Failure: Protection against defective turrets, focus wheels, and magnification rings.
  • Ironclad Lifetime Protection: A specific commitment to repair or replace products at no cost for their defined lifetime.
  • Electronic Components: Coverage for laser modules and display screens in rangefinders and trail cameras.
  • Authorized Restoration: If a legacy model is no longer repairable, the brand may offer a comparable modern upgrade.

What is NOT covered under the bushnell Warranty?

Exclusions: Standard Warranty Limitations

  • Accidental Damage: Cracks or dents caused by drops, crushing, or impact in the field.
  • Cosmetic Wear: Scratches on the exterior housing or fading of the camouflage finish.
  • Unauthorized Service: Any attempt to open the Nitrogen-purged housing or perform "home repairs."
  • Theft & Loss: The warranty does not cover gear that is stolen or misplaced during transit or use.
  • Unauthorized Dealers: Products purchased from unverified third-party sellers on auction sites are typically excluded.

Products of bushnell:

Our complete claim assistance covers all bushnell products, including:

Product name
Optics
Binoculars
Monoculars
Spotting Scopes
Telescopes
Range & Measurement
Laser Rangefinders
Golf Rangefinders
Vision Technology
Night Vision Devices
Digital Night Vision
Outdoor Cameras
Trail Cameras
Surveillance Cameras
Accessories
Tripods
Mounts
Optics Accessories

Contact Our Claim Experts

Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.

Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of bushnell logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of bushnell.