Step 1:

  • To verify your deck's origin within the Dwindle Distribution network, you must retain the original physical or digital sales receipt from an authorized skate shop or online retailer.

  • Keeping these records is a necessity for the technical team to confirm that your hardware is a new, first-quality item and not a "B-grade" or second-hand unit.

Step 2:

  • Before initiating a formal inquiry, examine your deck for signs of delamination or "stress cracks" that appear independent of heavy impact or "razor tail" wear.

  • Capture clear, high-resolution photography of the top, bottom, and side profiles of the deck, specifically focusing on the area where the ply separation or structural anomaly is occurring.

  • Documenting these visual details helps the specialized hardware technicians distinguish between "natural board life" exhaustion and a legitimate failure in the Resin-7 epoxy bonding process.

Step 3:

  • To start a formal review of your hardware, navigate to the Customer Service or "Contact" portal found on the official brand website.

  • For a direct technical audit, you can reach out to the distribution specialists by submitting your diagnostic photos and receipt details via the structured web form or the provided corporate email link.

  • Once your inquiry is logged, follow the specific instructions regarding the evaluation of your deck's "pop" and structural stiffness to determine if a replacement is warranted under the manufacturing guarantee.

Blind Skateboards Warranty Period:

  • Returns accepted within 30 days (unused items with original condition)

Blind Skateboards Contact Information:

Email Support

info@thankyousupply.com

Contact Address

Blind Skateboards
9043 Siempre Viva Rd #130, San Diego, California 92154, USA

Chat or Submit a Claim

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What is covered under the Blind Skateboards Warranty?

Eligible for Coverage: The Blind Quality Guarantee

  • Lamination Integrity: Coverage for manufacturing defects involving the separation of the 7 or 8 maple plies due to faulty epoxy resin application.
  • Material Defects: Protection against "warping" or asymmetrical twisting of the deck that occurs at the factory level before use.
  • Resin-7/Resin-8 Technology: Specialized guarantee for the structural bond of the deck, ensuring the proprietary "Single Deck Press" method met quality standards.
  • Component Accuracy: Protection for trucks, wheels, and bearings (if part of an official Blind Complete) against immediate mechanical failure out of the box.
  • Graphic Adhesion: Coverage for excessive "peeling" of the heat-transfer graphic that occurs independently of standard slide and grind abrasion.

What is NOT covered under the Blind Skateboards Warranty?

Exclusions: Protection Limitations

  • Impact Breaks: Protection does not cover "snapped" decks, "nose" or "tail" breaks, or "pressure cracks" caused by high-impact landings or improper foot placement.
  • Natural Wear and Tear: The guarantee excludes "razor tail," blunted edges, or the loss of "pop" that occurs naturally over the life of a wooden skate deck.
  • Environmental Damage: Coverage is void for decks that have been exposed to water, moisture, extreme heat, or left in a vehicle for extended periods.
  • Grip Tape Application: Issues arising from the application or removal of grip tape, including surface splintering, are generally excluded from hardware coverage.
  • Modified Hardware: Any warranty is void if the deck has been redrilled, reshaped, or if the structural integrity has been altered by non-standard mounting hardware.

Products of Blind Skateboards:

Our complete claim assistance covers all Blind Skateboards products, including:

Product name
Skateboards
Complete skateboards
Cruiser skateboards
Decks
Skateboard decks
Trucks
Skateboard trucks
Wheels
Skateboard wheels
Bearings
Skateboard bearings
Grip Tape & Hardware
Grip tape
Rails
Hardware
Apparel & Accessories
Clothing
Skate accessories

Contact Our Claim Experts

Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.

Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of Blind Skateboards logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of Blind Skateboards.